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Retention Communication StrategyRetention Communication Strategy
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Retention Communication Strategy

SmartAds offers retention communication strategy, including customer journey mapping, email and WhatsApp content flows, and lifecycle messaging. Every deliverable has a defined scope, so you can plan before you brief us.

Customer Journeys & Lifecycle Messaging

This service is part of the Growth & Digital Strategy range. Deliverables include Customer Journey Mapping, Email Content Flows, WhatsApp Content Flows, SMS Copy, Lifecycle Messaging and Reactivation Concepts.

Email & WhatsApp Content Flows, SMS & Reactivation

GST extra as applicable. Paid media, talent/celebrity fees, premium licences, travel, permits and physical production costs excluded unless expressly included in scope. Fees are quoted on request based on scope; GST extra.